Shipping policy

At Ellarose-london, we believe that buying dresses for your wardrobe should be as enjoyable as wearing them out to your first event. That's why we've designed our shipping process to be simple, reliable, and transparent—no hidden surprises, just the perfect dresses delivered right to your door.

Shipping Costs

We ship to all of Ireland and the United Kingdom at no extra cost.
There are no hidden fees at checkout: just your favourite dresses, delivered directly to your door.

For the time being, shipments are limited to addresses within Ireland and the United Kingdom. Each order is prepared and packaged with the utmost care before leaving our hands.

Shipping Times

  • Preparation time: 1–2 business days before dispatch.

  • Transit time: 3–7 business days from shipment.

  • Total estimated delivery time: 4–9 working days in most cases.

Our cut-off time for processing orders is 11:00 am (Dublin time, GMT), Monday to Saturday.

Carriers

We work with trusted courier companies like DHL, FedEx, or UPS to ensure your package always arrives safely.

Once your order has been shipped, you will receive a confirmation email with tracking details so you can see its journey to your home.

Possible Delays

Although we always strive to meet delivery deadlines, delays can sometimes occur due to circumstances beyond our control, such as periods of high demand, weather conditions, or logistical issues.
If this happens, we will keep you informed so you know what's happening with your order.

Do you need help?

Our team will be happy to help if you have any questions or issues with your shipment. Write to us anytime at info@ellarose-london.com.

You can also contact our instagram: @ellarose_london_  and we will answer your questions there!

At Ellarose-london, we want every dress to arrive at your home with the same style and quality with which it was designed.